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Workplace violence has emerged as an important safety and health issue
in today's workplace. Its most extreme form, homicide, is the third leading
cause of fatal occupational injury in the United States. According to
the Bureau of Labor Statistics (BLS) Census of Fatal Occupational Injuries
(CFOI), there were 674 workplace homicides in 2000, accounting for 11%
of the total 5,915 fatal work injuries in the United States (1).
Non-Fatal Assaults
Between 1993 and 1999 in the United States, an average of 1.7 million
violent victimizations per year were committed against persons who were
at work or on duty, according to the National Crime Victimization Survey
(NCVS) (2). The NCVS is the nation's primary source of information
on the frequency, characteristics, and consequences of criminal victimization.
One of the largest continuous household surveys conducted by the Federal
Government, the NCVS collects information about crimes, both reported
and not reported to police. The survey provides the largest national forum
for victims to describe the impact of crime and the characteristics of
violent offenders.
Overall, 18% of violent crimes (22% of all male and 15% of all female
violent crimes) were committed while the victim was working or on duty.
These acts of non-fatal violence include rape and sexual assault, robbery,
aggravated assault, and simple assault. The rate of violent crime experienced
by persons at work or on duty was 13 per 1,000 persons in the workforce.
The BLS Survey of Occupational Injuries and Illnesses reports a total
of 16,664 workplace non-fatal assaults and violent acts with lost work-days
in 1999. The Survey is a Federal/State program in which employer's reports
are collected annually from about 176,000 private industry establishments
and processed by State agencies cooperating with the BLS. Injuries and
illnesses logged by employers conform with definitions and recordkeeping
guidelines set by OSHA. Under those guidelines, nonfatal cases are recordable
if they are occupational injuries which involve lost worktime, medical
treatment other than first aid, restriction of work or motion, loss of
consciousness, or transfer to another job. The industries with the highest
incidence rates are: social services with a rate of 14 assaults per 100
full time equivalent workers and health services with 9 assaults per 100
full time equivalent workers. The national average is 1.8 assaults per
100 full time equivalent workers (3).
Homicide
Workplace homicides in 2000 were the third leading cause of job-related
deaths. The leading motive for workplace homicide is robbery. Job-related
homicides in the retail industry account for almost half of all workplace
homicides. Of the 3,829 workplace homicides in 1996-2000, the industries
with the highest numbers of homicides are: retail - 1,693, services -
659, and government - 415. The occupations with the highest risk of fatal
injury are taxicab drivers, police, private guards, and managers of food-serving
and lodging establishments. In 1998 taxicab drivers' risk of dying on
the job was 36 times that of the national average. Overall, however, work-related
homicides decreased 34% from 1994 to 1998 (4).
Risk Factors
Factors which may increase a worker's risk for workplace assault, as identified
by the National Institute for Occupational Safety and Health (NIOSH),
are (5):
- Contact with the public
- Exchange of money
- Delivery of passengers, goods, or services
- Having a mobile workplace such as a taxicab or police cruiser
- Working with unstable or volatile persons in health care, social services,
or criminal justice settings
- Working alone or in small numbers
- Working late at night or during early morning hours
- Working in high-crime areas
- Guarding valuable property or possessions
- Working in community-based settings
OSHA does not have a specific standard for workplace violence. However,
under the Occupational Safety and Health Act of 1970 (the OSH Act, or
the Act), the extent of an employer's obligation to address workplace
violence is governed by the General Duty Clause.
Section 5(a)(1) of the OSH Act, or P.L. 91-596 (the "General
Duty Clause") provides that: "Each employer shall furnish to each of his
employees employment and a place of employment which are free from recognized
hazards that are causing or are likely to cause death or serious physical
harm to his employees." 29 U.S.C. 654(a)(1)
REFERENCES
- Bureau of Labor Statistics (2001). National
Census of Fatal Occupational Injuries, 2000.
- Bureau of Justice Statistics (2001). National
Crime Victimization Survey, 1993-1999.
- Bureau of Labor Statistics (2000). Survey of
Occupational Injuries and Illnesses, 1999.
- Sygnatur, E. and Toscano, G. Work-Related Homicides:
The Facts. Compensation and Working Conditions, Spring, 2000.
- NIOSH Current Intelligence Bulletin 57. Violence
in the Workplace: Risk Factors and Prevention Strategies, 1996.
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